Virtual Assist Managers’s Blog

Bits and Pieces from Vitual Assist Managers

Virtual Assistants For Your Medical Office

Posted by virtualassistmanagers on February 16, 2009

The first impression is a lasting impression.  A Virtual Assistant (VA) can be your most valuable asset for your office.  Keeping a doctors schedule booked is a priority.  A doctors schedule depends on your offices ability to secure appointments for your professional services.  A virtual assistant is a qualified expert in understanding a patients needs, desires and goals. A phone call to your office will be answered by a confident, experienced, knowledgeable virtual assistant who will be able to acquire essential information such as their insurance and appointment needs.  Your virtual assistant will then be able to schedule the patients appointment, verify their insurance, and immediately upload this information into your system.  Your virtual assistant will also contact the new patients previous physician to request the transfer of the patients medical history, chart notes, and x-rays.  This will enable you to better understand your patients needs prior to their first appointment at your office.  This is only the first step in helping build your practice.  A virtual assistant will continue to organize your insurance billing, online patient records, bookkeeping, accounts receivable, mailings, and can even confirm your patients appointments.  This will allow you to focus directly on your patients needs and give your patients the VIP experience while at your office.  Let your virtual assistant do your tedious administrative work for you.

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